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Faster, Smarter, Safer: Wetteraukreis’ Emergency Center Powered by VuWall
Modern AV Infrastructure Streamlines Critical Operations Across the District
When lives are at stake, every second matters. For regional emergency services, a responsive, efficient, and modern control center isn’t just important—it’s essential.
In Wetteraukreis, a district in central Germany, in the north of Frankfurt/Main, serving over 310,000 residents across more than 1,100 km², the Central Control Center is the nerve center for coordinating fire, rescue, and civil protection services. But with growing operational demands, the legacy AV infrastructure was no longer up to the task.
To future-proof operations and enhance real-time coordination during emergencies, the district launched a comprehensive technology overhaul. At the heart of this transformation is VuWall’s TRx Centralized Management Platform, delivering unified control, flexible visualization, and the situational awareness required in the moments that matter most.
Challenge
Based in Friedberg, Hesse, the Central Control Center is responsible for directing emergency responses across the Wetteraukreis district. As public safety needs intensified, the existing AV infrastructure showed its age—limited video distribution capabilities, lack of flexibility, and a complex, fragmented control environment hindered operator effectiveness. The system needed a complete upgrade: one that would enable rapid access to critical data, seamless scalability, and 24/7 reliability—all within a secure AV-over-IP framework.
Solution
To modernize the control center, integration partner Qvest GmbH collaborated with VuWall to implement a powerful, centralized AV solution built around the TRx platform and a suite of interoperable VuWall components.
The deployment featured TRx as the central command hub for managing video walls and KVM sources, along with HTML5-based operator interfaces for intuitive source control. ControlVu touch panels offered simple, reliable fallback operation, while integration with a redundant KVM system enabled ultra-low-latency switching across 51 operator workstations and 53 source modules. High-bandwidth Netgear M4300-96X switches formed the backbone of a fully redundant network architecture.
With TRx at the core, operators can now route 4K/60 KVM signals to any display, wall, or workstation with a click—ensuring fast access to mission-critical data and complete situational awareness. The system also supports long-distance signal extension via fiber, maintaining high performance across the entire facility.
Results
The upgraded control center has significantly enhanced emergency operations throughout Wetteraukreis. With VuWall’s TRx platform in place, operators now work in a streamlined, intuitive environment that allows them to instantly route and manage dozens of sources across multiple endpoints. The result: faster decisions, sharper coordination, and more effective responses when every second counts.
Integrating IP-based KVM control into the centralized AV system provides flexibility and scalability for future growth—without the need for major hardware replacements. Built-in redundancy across power, switching, and control interfaces ensures continuous uptime even in the face of equipment failure or network disruption.
Beyond the technical improvements, the new system has had a tangible impact on daily operations. Simplified workflows and centralized control have reduced operator fatigue, improved efficiency, and increased confidence across the team. Today, the Wetteraukreis control center stands as a future-ready model for regional emergency coordination—faster, smarter, and safer than ever before.
About Qvest
Qvest is a leading global partner for digital transformation, specializing in media technologies, cloud solutions, and IT systems integration. With a team of over 1,300 experts across Europe, the U.S., the Middle East, Asia, and Australia, Qvest delivers strategic consulting, technology implementation, and managed services. The company supports a wide range of industries including media & entertainment, automotive, healthcare, public sector, control rooms, emergency centers, and finance, helping organizations modernize workflows, enhance user experiences, and drive innovation across their digital ecosystems.
About Wetteraukreis Emergency Services
Wetteraukreis emergency services coordinate fire, medical, and civil protection operations across a large district in central Germany. Serving over 310,000 residents across 1,100 km², these services provide rapid response and critical support to ensure public safety in diverse urban and rural communities. The emergency teams rely on advanced communication and control systems to manage incidents efficiently and protect lives and property.
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