Germany & Canada

VuWall Merges Canadian and German Operations to Strengthen Customer Experience and Global Strategic Vision

Streamlining Processes Under a Single Umbrella Will Allow VuWall to Offer Faster Delivery and Extended Hours of Customer Service

MONTREAL VuWall, leader in video wall control and AV network management, today announced the official consolidation of VuWall Canada and VuWall Germany under a single umbrella as VuWall Group. Merging the two companies will unify VuWall’s efforts, broadening the hours of operation by its global sales and support infrastructure and offering faster delivery.

“Our mantra in everything we do is to simplify, whether it’s the user interface of our product or our internal operations,” said Paul Vander Plaetse, CEO. “By unifying our two divisions, we can now leverage the best talent, operate more efficiently and effectively as we continue to experience dramatic growth worldwide, and provide superior product, service, and customer support. Together, we are stronger.”

Software development and R&D will continue to operate entirely out of Montreal, while manufacturing and production will be consolidated exclusively with VuWall’s German division. Marketing, operations, sales, and support teams will now have resources on both sides of the Atlantic, extending the company’s hours of operation and overcoming the challenges of time zones and language. In addition, the VuWall reseller certification program will be offered to integrators in both Europe and Canada, expanding VuWall partnerships to every country on the planet.

“The original mandate of VuWall Germany was sales and support for the European and Middle East markets. However, due to our recent growth in almost every continent and with many of our partners and customers having global operations, it no longer made sense to operate independently,” said Eric Hénique, VuWall’s chief sales officer.

In preparation for this transition, VuWall started implementing its “one company” mission in Q2 of 2019, which already has proved to be more efficient for VuWall’s customers and partners as well as its employees. VuWall recently celebrated its 10-year anniversary, and in anticipation of its continued international leadership of video wall control and AV distribution solutions, this restructuring will also strengthen the company for the next decade of growth.

“We want to deliver the best experience to our customers, both in terms of the products and the support we offer,” said Mark Schmidt, VuWall chief technology officer. “This consolidation aligns with those efforts. Now customers can expect a faster response from a solid, more accessible technical support team no matter where they are located. This will also enable us to more easily service our growing market in Asia.”

About VuWall

VuWall, a global technology leader in video wall control systems and unified visualization solutions, develops solutions to easily manage visual information on video walls and displays throughout facilities. They have pioneered a new and disruptive approach to video wall and KVM management in AV-over-IP environments, bridging AV, IT and IP systems to seamlessly manage and control visual content. VuWall delivers a state-of-the-art ecosystem of video wall processors, encoders, and decoders — all managed by their unique and interoperable TRx Centralized Management Platform, eliminating the complexity of traditional video wall control and signal distribution over IP, with easy drag-and drop operations and without any programming. VuWall is recognized for its innovative solutions that increase productivity and enhance visualization experiences in control rooms and corporate workspaces. Their TRx software sets a new industry benchmark in ease of use and deployment for the most effective distribution of any source to any type of display in professional and mission-critical applications. VuWall’s award-winning solutions power more than 5,000 video walls in some of the world’s most prestigious Fortune 500 companies in more than 45 countries. VuWall is headquartered in Montreal, Canada with a European Headquarter in Reutlingen, Germany and a US-based office in Atlanta, Georgia.

Anna Kozel
Anna Kozel

PR Contact
Vice President of Marketing
+1 514-505-4436

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