If you've completed VuWall Level 1 training, you are ready for Level 2 and 3! Sign up for this training and become a VuWall Certified Field & Service Technician. 

Complete this form and someone will contact you shortly with the next available course schedule.

Course Objectives

1.  Perform server setup & configuration for VuScape Series & TRx.
2. Plan and configure multi-surface setups.
Create advanced scripts with external systems.
4Autonomously troubleshoot VuWall2, TRx and VuScape.
5Add and replace VuScape cards without voiding warranty.
Update and reinstall VuScape drivers.

Qualified VuWall Instructors

Duration: 2 days (16 hours)
CTS RU Credits: 8 RU

Course Description 

Level: Intermediate/Advanced
Designed for: Field Technicians and Service Technicians
Prerequisites: Level 1 Certification - VuWall Designer

This course enables graduates to deploy VuWall systems, provide on-site technical support to end users and fully service the VuScape series of video wall controller running VuWall2 or TRx software. The course includes a deep dive into the set up and configuration of the system, database information including backup and restore procedures and a thorough look at VuScape video card information including dip switches, LED status indicators and Genlock configuration. The course also covers scripting and troubleshooting with the most common field scenarios with a heavy emphasis on maintenance, namely installation procedures, servicing, hardware failures and troubleshooting. By the end of this training, graduates will feel comfortable deploying and troubleshooting VuWall solutions autonomously and will be confident in being the end user's first-line of support for VuWall's VuScape series of video wall controllers and the TRx centralized management platform.

Learn more about VuWall Level 1 Certification

Course Evaluation & Scoring

Upon  completion of the course, students must complete a written and practical exam requiring an 80% passing grade that will be evaluated by the instructor. If time permits, a certificate will be handed to each student in person. Otherwise, it will be mailed to them in the coming days. A "VuWall Field & Service Specialist"  certificate will entitle students to claim 8 CTS  renewal credits (RU) with AVIXA and use the VuWall Certification accreditation in their signature.  

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Certification Training - Level 2 & 3

VuWall Field & Service Specialist

Frederic Trachy
Product Specialist

Martin St-Jean
Application Engineer

Jan Riegert
Application Engineer

Francisco Provencio
Application Engineer, USA

Mark Schmidt
Chief Technology Officer

Level 2 and 3 Certification - VuWall Field & Service Specialist

Jean-S├ębastien Desbiens
Application Engineer